For BE,B.Tech,BCA,B.Sc Freshers 2013 Passed Out Walk-in @ HCL in Delhi On 25th July 2013

Job Role:                Technical Support

Job Definition:

For  BE,B.Tech,BCA,B.Sc Freshers 2013 Passed Out  Walk-in @ HCL in Delhi  On 25th July 2013 

Qualification:           BE,B.Tech,BCA,B.Sc

Experience:              Fresher - 2013 Passout

Walk-in Location:     Delhi

Job Location:           Noida

Technical Skills / Experience/Certification requirements :

• Concern for Order and Quality 
• Knowledge of basic Networking and other technologies   
• Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred   
• Good to have basic understanding of Client Server Architecture, OS
• CCNA/MCP/MSCAPreferred
• Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone   
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must   
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared   
• Ability to learn new information quickly and the willingness to do so at all times   
• Ability to work flexible hours from time to time to cover for other staff   
• Should have understanding of IT Environment and ready to learn new processes and technologies   
• Customer Focus   
• Teamwork   
• Technical Expertise   
• Interpersonal Effectiveness

Soft Skills :

•  Should have good customer handling skills  
•  Able to handle unforeseen situations   
•  High level of acceptance  
•  Can drive HCLs value and its methodology
•  Excellent communication and conversation skills (Verbal and Written) 
•  Good documentation skills   
•  Good working knowledge of MS OFFICE

  
Education requirements :

• 60% throughout in academics   
• No current backlogs
• 2013 Pass Out only
• B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)

  
Terms & Conditions :

• Willing to work in 24*7 environment  
• CTC of 1.8 L
• Willing to sign Service agreement (As applicable)   
• Willing to relocate, if required

  
Walk In Details:

Walk In Date: 25th July 2013

Walk In Time: 9 AM - 12 PM

Venue:

Maharaja Agrasen Institute of Technology,

Sector - 22, Rohini, Delhi

Contact: Human Resource