Freshers 2013 Passed out Walk-in @ HCL As Technical Support In Chennai - 25th June 2013

Job Role:                Technical Support

Job Definition:

 
Freshers  2013 Passed out Walk-in @ HCL As Technical Support In Chennai - 25th June 2013

Qualification:           B.Tech,BCA,B.Sc

Experience:             Freshers - 2013 Passout

Location:                 Chennai

Education requirements :

• 60% throughout in academics  
• No current backlogs
• 2013 Pass Out only
• B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)

 

Soft Skills :  

• Should have good customer handling skills
• Able to handle unforeseen situations
• High level of acceptance 
• Can drive HCLs value and its methodology
•  Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE

Technical Skills / Experience/Certification requirements :

• Should have understanding of IT Environment and ready to learn new processes and technologies  
• Customer Focus  
• Teamwork  
• Technical Expertise  
• Interpersonal Effectiveness  
• Concern for Order and Quality  
• Knowledge of basic Networking and other technologies  
• Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred  
• Good to have basic understanding of Client Server Architecture, OS  
• CCNA/MCP/MSCAPreferred
• Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone  
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must  
•  Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared  
• Ability to learn new information quickly and the willingness to do so at all times 
• Ability to work flexible hours from time to time to cover for other staff

Terms & Conditions :

•  Willing to work in 24*7 environment 
•  CTC of 1.8 L
•   Willing to sign Service agreement (As applicable)  
•  Willing to relocate, if required

Walk In Details:

Date: 25th June 2013
 

Time: 9:30 AM - 12 Noon Registration.

Venue:

 PRIST UNIVERSITY,

No. 8 WEST COTT ROAD,

ROYAPETTAH, CHENNAI - 600 014.

Landmark: Opposite to Express Avenue Mall or next to Woodlands theatre