Freshers/Experience BE, B.Tech Job Openings @ Ericsson as Network Surveillance Engineer - Last Date: 2nd Sep 2013

Job Definition:

Freshers/Experience BE, B.Tech Job Openings @ Ericsson as Network Surveillance Engineer  - Last Date: 2nd Sep 2013 

Job Location: Gurgaon

Experience: 0 - 2 Years

Key Responsibilities:

• Work Order Handling ·        
• Regular follow up on the events with relevant departments working on it as per the MSTOP process ·                  
• Work towards KPI & Balanced Scorecard parameters ·                   
• Work towards the IPM parameters assigned by the Shift Manager
• To ensure  Security is implemented and maintained in accordance with Security and Risk Management directives of the organization                
• Adherence to the organizational guidelines & departmental processes & procedures 
• Service Alarm Monitoring ·                  
• Alarm Management for the assigned Network Services ·                 
• Ticket Management ·                 
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations ·     

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