Job Role: Technical Support Associate
Job Definition:IBM India Hiring Technical Support Associate - May 2013
* Ability to identify basic hardware parts and aware of basic hardware concepts
* User level familiarity with at least one e-mail client - Outlook, Notes etc.
* Skilled in commercially standard software applications and major desktop operating systems.
* Awareness of basic networking concepts and technologies.
* Questioning skills /probing skills, as relevant to the issue and level of the caller
Qualification: Bachelor's Degree
Experience: Freshers/Exp
Location: Bangalore, Hyderabad
Experience: Freshers/Exp
Location: Bangalore, Hyderabad
Required:
* Bachelor's Degree
* English: Fluent
* Bachelor's Degree
* English: Fluent
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