For Freshers 2013 Passed Out Walk-in @ HCL As Technical Support On 26th July 2013

Job Role:                Technical Support

Job Definition:

 
For Freshers 2013 Passed Out Walk-in @ HCL As Technical Support On 26th July 2013 -Chennai 

 

Qualification:           BE,B.Tech,BCA,B.Sc

Experience:             Fresher - 2013 Passout

Location:                 Chennai

Technical Skills / Experience/Certification requirements :

• Technical Expertise 
• Interpersonal Effectiveness   
• Concern for Order and Quality   
• Knowledge of basic Networking and other technologies   
• Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred   
• Good to have basic understanding of Client Server Architecture, OS   
• CCNA/MCP/MSCAPreferred
•  Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone   
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must   
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared   
• Ability to learn new information quickly and the willingness to do so at all times   
• Ability to work flexible hours from time to time to cover for other staff   
• Should have understanding of IT Environment and ready to learn new processes and technologies  
• Customer Focus
• Teamwork

Soft Skills :

•  Should have good customer handling skills  
•  Able to handle unforeseen situations
•  High level of acceptance
•  Can drive HCLs value and its methodology
•  Excellent communication and conversation skills (Verbal and Written)
•  Good documentation skills   
•  Good working knowledge of MS OFFICE 

Education requirements :

• 60% throughout in academics  
• No current backlogs
• 2013 Pass Out only
•  B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics) 

Terms & Conditions :

•  Willing to sign Service agreement (As applicable)   
•  Willing to relocate, if required   
•  Willing to work in 24*7 environment   
•  CTC of 1.8 L

Walk In Details:

Walk In Date: 26th July 2013

Walk In Time: 9 AM - 12 PM

Venue:

SNR Sons College Auditorium,

SNR College Road,

Coimbatore 641 006 .